And That’s….the Truth

I’m having a much better day today on the Internet than I had yesterday.  For the better part of seven hours yesterday I was unable to access any of my sites.  I wasn’t able to do any posts or reply to any comments.  After contacting my server provider, I was informed that the site was down due to maintenance.  Normally this wouldn’t bother me as I realize that all sites need maintenance at some point in time, but what did bother me was the fact that the company didn’t bother to inform me that this was taking place.  Communication is the key to keeping happy customers and because of the poor communication yesterday, I was not a happy customer.  But since I’m able to post this today, I am once again a happy customer.  I just hope this type of thing doesn’t happen again for a very long time to come.